Retailer Return Policy Comparison 2025 (Holiday Windows Included)
Last updated: October 13, 2025
Confused about return deadlines—especially during the holidays? This guide compares the standard and holiday return policies of major U.S. retailers, plus tips to avoid denied returns, restocking fees, or delays. Bookmark this page before gift season.
Quick Cheat Sheet: Standard vs. Holiday Return Windows
Always bring: original packaging, all accessories, and proof of purchase (order email, receipt, or gift receipt). Gift returns typically refund to the original method or issue store credit.
| Retailer | Standard Window | Holiday Window (2025*) | Key Exceptions / Notes | Start a Return |
|---|---|---|---|---|
| Amazon | Most items: 30 days | Historically extended into January; 2025 US policy not yet posted at time of writing. Check official page. | Category exceptions (e.g., electronics, digital items); seller-specific rules may apply. | Amazon Returns |
| Walmart | Most items: 90 days | Items purchased Oct 1–Dec 31, 2025 returnable until Jan 31, 2026 (seller-fulfilled rules apply). | Wireless, protection plans, major appliances, Dyson, food/seasonal/luxury: exceptions apply. | Walmart Policy |
| Target | Most new/unopened: 90 days; Target-owned brands: 1 year; Target Circle 360: +30 days | Electronics & entertainment often extended into late Jan (Apple/Beats usually shorter). Watch 2025 press updates. | Apple/Beats & mobile phones often have shorter windows; receipts or barcodes required. | Target Returns |
| Best Buy | Most items: 15 days (longer for membership tiers); some categories 14–60 days | Historically to mid-January (e.g., Jan 14 for 2024 season). Check 2025 Holiday FAQ when posted. | Holiday decor 15 days; phones/activations & major appliances have stricter rules. | Best Buy Policy |
| Costco | Most items: generous satisfaction policy; electronics/appliances: 90 days | No special holiday extension posted; standard policy applies. | 90-day rule for TVs, projectors, major appliances, computers, cameras, drones, etc. | Costco Policy |
| Home Depot | Most items: 90 days with proof of purchase | Typically no special holiday extension; standard policy applies. | Some categories excluded/shorter; refunds can take longer during holidays. | Home Depot Policy |
| Lowe’s | Most items: 90 days | Seasonal (Christmas/Halloween) items: return on/before holiday; after holiday = final sale. | Plants: trees/shrubs/perennials 1-year; other plants 90 days. | Lowe’s Policy |
| Apple | 14 calendar days from receipt (online/retail) | Historically extends to early Jan for items received in Nov–Dec. Watch Apple’s 2025 holiday page. | Carrier-financed iPhones have different terms; return in original condition. | Apple Returns |
| GameStop | New products: 15 days; pre-owned: 7 days; PCs/TVs/monitors: 7 days | Holiday extensions vary by year—check current FAQ in December. | Console returns may incur shipping fee; unopened items only for some categories. | GameStop Policy |
| Sephora | Refund within 30 days (new/gently used, with proof); store credit/exchange policies vary after 30 | Holiday extensions vary by year. Check the 2025 update before gifting. | Must have proof of purchase; condition requirements apply. | Sephora Returns |
| Ulta | 30 days for full refund; 31–60 days often merchandise credit (proof required) | Holiday extensions vary; monitor Ulta’s seasonal page. | Policy tightened in late 2024; proof of purchase required. | Ulta Guest Services |
| REI | Members: up to 1 year for most items; non-members: 90 days; electronics typically 90 days | No special holiday extension; standard policy applies. | REI may restrict returns for abuse; keep receipts and tags. | REI Returns |
| DICK’S Sporting Goods | Most items: 90 days (some stores 30 days) | Holiday extensions vary by year. | Proof of purchase required; otherwise store credit at lowest price. | DICK’S Policy |
| B&H Photo | 30 days from delivery (conditions/exclusions apply) | No special holiday extension posted; standard policy applies. | Used/opened items have category-specific rules. | B&H Policy |
| Costco.com (online) | Initiate online or return to warehouse; electronics/appliances: 90 days | No special holiday extension posted; standard policy applies. | Large items require scheduled pickup instructions. | Costco.com Returns |
| Nordstrom | Flexible, case-by-case (Rack has stricter windows) | No blanket holiday extension posted; check local store/Rack rules. | Designer items may have shorter windows; Rack commonly 30–40 days. | Nordstrom Policy |
| Macy’s | Most items: 30 days | For 2025, purchases ~Oct–Dec historically returnable until end of Jan; see Macy’s seasonal policy page. | Some categories have fees or different windows; mail-in may have a fee. | Macy’s Policy |
| Kohl’s | “Hassle-free” returns; many items accepted beyond 90 days (category exceptions) | 2025: Purchases Oct 5–Oct 31 eligible through Jan 31, 2026; watch for additional holiday windows. | Sephora at Kohl’s excluded; proof of purchase improves outcome. | Kohl’s Policy |
*Holiday windows are based on each retailer’s latest posted or historical seasonal policy and may update closer to Black Friday. Always click through to confirm current dates.
Deep-Dive: Important Fine Print by Retailer
Amazon
- Standard: Most items returnable within 30 days of delivery; seller policies can differ for Marketplace orders.
- Holiday: Historically extended into January; watch Amazon’s official page for 2025’s exact dates.
- Pro tip: Start returns from your orders page to auto-generate labels and eligibility.
- Amazon Return Policy
Walmart
- Standard: Most items 90 days; free/easy returns in store, by mail, or curbside.
- Holiday 2025: Items purchased Oct 1–Dec 31, 2025 returnable until Jan 31, 2026. Marketplace sellers and certain categories excluded.
- Walmart Policy
Target
- Standard: Most new/unopened items 90 days; Target-owned brands: 1 year; Target Circle 360: +30 days.
- Holiday: Electronics & entertainment typically extend into late January, but Apple/Beats are usually shorter. Watch Target’s 2025 holiday press hub.
- Target Returns
Best Buy
- Standard: 15 days for most customers; My Best Buy Plus/Total members often get longer windows (e.g., 60 days on many items).
- Holiday: Historically accepts purchases made Nov–Dec through mid-January (e.g., Jan 14 last season). Confirm 2025 dates on the Holiday FAQ page.
- Exceptions: Holiday decor 15 days; activations/phones and large appliances follow stricter rules.
- Best Buy Return & Exchange Policy • Holiday FAQ
Costco
- Standard: Very generous overall; electronics/appliances: 90 days from receipt.
- Holiday: No special extension posted; standard policy applies.
- Costco Policy • Costco.com Returns
Home Depot
- Standard: Most merchandise 90 days with proof of purchase.
- Holiday: Typically no special extension; expect standard timelines.
- Home Depot Policy
Lowe’s
- Standard: Most items 90 days; trees/shrubs/perennials 1 year; Craftsman OPE 90 days.
- Holiday: Seasonal items must be returned on/before the day of the holiday. After the holiday, these are final sale.
- Lowe’s Returns
Apple
- Standard: 14 days (online/retail); must include all accessories and packaging.
- Holiday: Historically extends to early January for Nov–Dec purchases; watch Apple’s 2025 holiday page.
- Apple Returns & Refunds
GameStop
- Standard: New items 15 days; pre-owned 7 days; PCs/PC parts/TVs/monitors 7 days; unopened for many categories.
- Holiday: Historically extends into January—verify each season.
- GameStop Return Policy
Sephora
- Standard: Refund to original payment within 30 days (new/gently used, proof required).
- Holiday: Extensions vary year to year; confirm dates when announced.
- Sephora Returns
Ulta
- Standard: 30 days for full refund; 31–60 days typically merchandise credit (policy tightened late 2024; proof required).
- Holiday: Check for seasonal updates each year.
- Ulta Guest Services
REI
- Standard: Members up to 1 year on most items (electronics 90 days); non-members 90 days. REI may restrict returns for abuse.
- Holiday: No special extension—standard policy applies.
- REI Returns
DICK’S Sporting Goods
- Standard: Generally 90 days (some outlets or locations 30 days). Proof of purchase recommended.
- Holiday: Check for seasonal update each year.
- DICK’S Returns
B&H Photo
- Standard: 30 days from delivery (conditions/exclusions apply, especially for used or opened items).
- Holiday: No blanket extension posted—standard windows apply.
- B&H Return Policy
Macy’s
- Standard: Most items 30 days; certain categories differ; mail-in returns may incur a fee for non-members.
- Holiday: Historically Oct–Dec purchases returnable until end of January; check Macy’s seasonal policy for 2025 specifics.
- Macy’s Return Policy
Kohl’s
- Standard: Flexible “Hassle-Free” returns; category exceptions apply.
- Holiday 2025: Purchases Oct 5–Oct 31, 2025 eligible through Jan 31, 2026. Kohl’s often posts additional windows for Nov/Dec—watch for updates.
- Kohl’s FAQ (Returns)

Holiday Return Tips (Save Time, Avoid Fees)
- Get gift receipts on every purchase. It allows the recipient to return for store credit without exposing your payment details.
- Don’t open sealed items unless you’re sure. Open-box or used may be denied or receive partial credit only.
- Keep manufacturer packaging & serials. Especially for electronics, appliances, and toys with unique IDs.
- Start online for label eligibility. Retailers like Amazon & Walmart auto-approve many returns via your account.
- Know category carve-outs. Phones, carriers, major appliances, seasonal decor, cosmetics, and luxury items often have narrower windows.
- Watch the calendar language. Some policies start the clock on Dec 26 (Target electronics), others from purchase/delivery date.
- Membership perks matter. Target Circle 360, Best Buy Plus/Total, and Costco membership can extend windows or simplify returns.
- Document defects quickly. Photos/videos + unboxing date help if you need to prove a DOA item.
FAQ: Returns & Holiday Windows
When do retailers publish official holiday return dates?
Typically between mid-October and late November. We update this page as new fact sheets post.
Are Marketplace items covered by the same rules?
Not always. On Amazon and Walmart, Marketplace sellers set their own return rules (often aligned to site minimums). Always check the product page and your order details.
Do I need the original box?
For electronics and appliances, yes—missing accessories/packaging can reduce or void refunds.


